RentGuruz Policy

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RENTGURUZ SAAS AGREEEMENT

THIS SUBSCRIPTION SERVICES AGREEMENT (THE “AGREEMENT”) IS A LEGAL CONTRACT BETWEEN YOU (SOMETIMES REFERRED TO AS “SUBSCRIBER”) AND RentGuruz (AS DEFINED BELOW) GOVERNING YOUR USE OF ALL SERVICES OUTLINED IN THIS AGREEMENT. RentGuruz IS UNWILLING TO AUTHORIZE YOUR USE OF THE SERVICES PROVIDED HEREIN EXCEPT ON THE TERMS CONTAINED IN THIS AGREEMENT. YOUR USE OF ANY OF THE SERVICES SHALL CONSTITUTE AN ACCEPTANCE BY YOU OF THE TERMS OF THIS AGREEMENT. IF YOU DO NOT WISH TO AGREE TO THE TERMS OF THIS AGREEMENT, DISCONTINUE ALL USE OF THE SERVICES.

THIS AGREEMENT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF RENTGURUZ’S OBLIGATIONS AND RESPONSIBILITIES TO YOU, AS USER OF THE SERVICES, AND SUPERSEDES ANY OTHER PROPOSAL, REPRESENTATION, OR OTHER COMMUNICATION BY OR ON BEHALF OF RentGuruz RELATING TO THE SUBJECT.

THIS AGREEMENT CONTAINS DISCLAIMERS OF WARRANTIES, EXCLUSIVE REMEDIES, AND LIMITATIONS ON LIABILITIES, ALL OF WHICH FOR MANESSENTIAL BASIS OF THIS AGREEMENT.

RentGuruz and Subscriber may each be referred to herein as a “Party” or collectively as “Parties”.

RentGuruz provides a subscription service to which Subscriber intends to subscribe. This Agreement sets forth the terms pursuant to which Subscriber will be permitted access to RentGuruz’s web-based services. The Parties agree as follows:

  1. Provision of Service.

    1. RentGuruz Obligations. During the Term of this Agreement, RentGuruz shall:
      1. make the Service available to Subscriber in accordance with the Documentation, the SLA and pursuant to the terms of this Agreement;
      2. not use Subscriber Data except to provide the Service to Authorized Parties, or to preventer address service or technical problems, verify Service Improvements, in accordance with this Agreement and the Documentation, or in accordance with Subscriber’s instructions; and
      3. not disclose Subscriber Data to anyone other than Authorized Parties in accordance with this Agreement. RentGuruz reserves the right to deny access to the Service to anyone at any time in the event that RentGuruz, in good faith, believes it is necessary for purposes of ensuring Subscriber’s compliance with this Agreement or to protect the rights, property, and interests of RentGuruz, its Affiliates, service providers and licensors.
    2. Subscriber Obligations. Subscriber may enable access of the Service for use only by Authorized Parties solely for the internal business purposes of Subscriber in accordance with the terms of this Agreement and the Documentation and not for the benefit of any third parties. Subscriber is responsible for all Authorized Party use of the Service and compliance with this Agreement. Subscriber shall:
      1. have sole responsibility for the evaluation, selection and for the results obtained from the Service;
      2. comply with all rules and regulations relating to the Services in the Documentation or sent to Subscriber by email or other electronic means as they may be amended from time to time;
      3. have sole responsibility for the accuracy, quality, and legality of all Subscriber Data; and
      4. take commercially reasonable efforts to prevent unauthorized access to, or use of, the Service, notify RentGuruz promptly of any such unauthorized access or use, and cooperate with and assist RentGuruz in identifying and preventing any unauthorized use, copying, or disclosure of the Services, the Documentation, or any portion thereof. Subscriber shall not:
        1. use the Service in violation of applicable Laws or in such a manner as is likely to harm RentGuruz, its Affiliates, service providers, licensors and/or suppliers;
        2. in connection with the Service, send or store infringing, obscene, threatening, or otherwise unlawful or tortious material, including material that violates privacy rights;
        3. send or store Malicious Code in connection with the Service;
        4. interfere with or disrupt performance of the Service or the data contained therein; or
        5. attempt to breach the security of the Services, or access or attempt to access data belonging to third parties;
        6. attempt to gain access to the Service or its related systems or networks in a manner not set forth in this Agreement or the Documentation. Subscriber shall provide RentGuruz a maximum number of named contacts to request and receive support services from RentGuruz (“Named Support Contacts”). Named Support Contacts must be trained on the RentGuruz product(s) for which they initiate support requests. Subscriber shall be liable for the acts and omissions of all Authorized Parties and Subscriber Affiliates relating to this Agreement.

  2. Proprietary Rights.

    1. Ownership and Reservation of Rights to RENTGURUZ Intellectual Property. RentGuruz and its licensors own all right, title and interest in and to the Service, Documentation, and other RentGuruz Intellectual Property Rights. Subject to the limited rights expressly granted hereunder, RentGuruz reserves all rights, title and interest in and to the Service, and Documentation, including all related Intellectual Property Rights. No rights are granted to Subscriber hereunder other than as expressly set forth herein.
    2. Access to and Use of Content. Subscriber has the right to access and use the Service and Documentation subject to the terms of this Agreement and the Documentation.
    3. Restrictions. Subscriber shall not
      1. modify or copy the Service or Documentation or create any derivative works based on the Service or Documentation;
      2. license, sublicense, sell, resell, rent, lease, transfer, assign, distribute, time share, offer in a service bureau, or otherwise make the Service or Documentation available to any third party, other than to Authorized Parties as permitted herein;
      3. reverse engineer or decompile any portion of the Service or Documentation, including but not limited to, any software utilized by RentGuruz in the provision of the Service and Documentation;
      4. access the Service or Documentation in order to build any commercially available product or service; or
      5. copy any features, functions, integrations, interfaces or graphics of the Service or Documentation.
    4. Ownership of Subscriber Data. As between RENTGURUZ and Subscriber, Subscriber owns its Subscriber Data.
    5. License to Host Subscriber Data and Applications. Subscriber grants, RENTGURUZ and its Affiliates and applicable contractors a worldwide, limited-term license to host, copy, store, record, transmit, display, view or otherwise use Subscriber Data, as reasonably necessary for RentGuruz to provide the Services in accordance with this Agreement. Subject to the limited licenses granted herein to RentGuruz acquires no right, title or interest from Subscriber or subscriber’s licensors under this Agreement in or to any of Subscriber Data.
    6. Subscriber Input. RentGuruz shall have a royalty-free, worldwide, transferable, sub-licensable, irrevocable, perpetual license to use or incorporate into the Service any Subscriber Input. RentGuruz shall have no obligation to make Subscriber Input an Improvement. Subscriber shall have no obligation to provide Subscriber Input.
    7. Aggregated Statistical Information. RentGuruz owns the aggregated and statistical data derived from the operation of the Service, including, without limitation, the number of records in the Service, the number and types of transactions, configurations, and reports processed in the Service and the performance results for the Service (the “Aggregated Statistical Information”). Nothing herein shall be construed as prohibiting RentGuruz from utilizing the Aggregated Statistical Information for purposes of operating RentGuruz’s business, provided that RentGuruz’s use of Aggregated Statistical Information will not reveal the identity of Subscriber or its Personal Data to any third-party.
    8. Injunctive Relief. The Parties acknowledge that, in the event of a breach of any of the provisions of this Section, the non-breaching Party will not have an adequate remedy at law. The non-breaching Party shall, therefore, be entitled to obtain an injunction against such breach from any court of competent jurisdiction immediately upon request. The non-breaching Party’s right to obtain injunctive relief shall not limit its right to seek further remedies.

  3. Confidentiality.

    1. Confidentiality. A Party shall not disclose or use any Confidential Information of the other Party except as reasonably necessary to perform its obligations or exercise its rights pursuant to this Agreement except with the other Party's prior written permission.
    2. Protection. Each Party agrees to protect the Confidential Information of the other Party in the same manner that it protects its own Confidential Information of like kind, but in no event using less than a reasonable standard of care.
    3. Compelled Disclosure. A disclosure by one Party of Confidential Information of the other Party to the extent required by Law shall not be considered a breach of this Agreement, provided the Party so compelled promptly provides the other Party with prior notice of such compelled disclosure (to the extent legally permitted) and provides reasonable assistance, at the other Party's cost, if the other Party wishes to contest the disclosure.
    4. Remedies. If a Party discloses or uses (or threatens to disclose or use) any Confidential Information of the other Party in breach of confidentiality protections hereunder, the other Party shall have the right, in addition to any other remedies available, to injunctive relief to enjoin such acts, it being acknowledged by the Parties that any other available remedies are inadequate.
    5. Exclusions. Confidential Information shall not include any information that:
      1. is or becomes generally known to the public without breach of any obligation owed to the other Party;
      2. was known to a Party prior to its disclosure by the other Party without breach of any obligation owed to the other Party;
      3. was independently developed by a Party without breach of any obligation owed to the other Party;
      4. or is received from a third party without breach of any obligation owed to the other Party. Subscriber Data shall not be subject to the exclusions set forth in this Section.

  4. Subscriber Data.

    1. Privacy and Security. RentGuruz has taken reasonable actions, including encryption and firewalls, to ensure that Subscriber Data is disclosed only to Authorized Parties. However, Subscriber acknowledges that the Internet is an open system and RentGuruz cannot and does not warrant or guarantee that Subscriber Data will not be intercepted by third parties. RentGuruz disclaims any liability for interception of any Subscriber Data or electronic communications. Notwithstanding the first sentence in this Section, RentGuruz may disclose information submitted by Subscriber to RentGuruz if required by law or in the event that RentGuruz, in good faith, believes disclosure is necessary to comply with legal process, or protect the rights or property of RentGuruz, its Affiliates, licensors or others. RentGuruz does not sell or rent Personal Data to third parties for their marketing purposes without Subscriber’s explicit consent and RentGuruz only uses Subscriber information as described in the Privacy Statement. For more information on RentGuruz’s Privacy Statement, see the Privacy Statement posted on www.RentGuruz.com. If Subscriber objects to Subscriber information being used in the manner set for thin the Privacy Statement, Subscriber should discontinue use of the Service.
    2. Ownership. As between Subscriber and RentGuruz, Subscriber is the owner of all Subscriber Data. Upon termination of this Agreement, all Subscriber Data retained by RentGuruz in the system database files shall be made available to Subscriber for a period of 10 days after the termination of this Agreement. Thereafter, all of Subscriber Data retained by RentGuruz in the system database files shall be made available to Subscriber only upon remittance to RentGuruz of a reasonable fee to cover the servicing and handling of Subscriber Data.
    3. Use of Subscriber Data. Not with standing Section 4.2, Subscriber acknowledges and agrees that it is RENTGURUZ's practice to make backup copies of the Subscriber Data. Subscriber acknowledges and agrees that RentGuruz may store and maintain Subscriber Data for such period of time as it deems necessary. Subject to the terms and conditions of this Agreement, Subscriber grants RentGuruz a limited, non-exclusive, non-transferable license to copy, store, record, transmit, display, view, print, or otherwise use Subscriber Data to the extent necessary to perform its services pursuant to this Agreement. Subscriber agrees that the license to store and maintain Subscriber Data shall survive the termination of this Agreement.
    4. Limitations on Use. RentGuruz shall maintain in confidence and shall not disclose to any third-party Subscriber Data, and RentGuruz agrees that Subscriber Data will not be used by RentGuruz for any purposes other than the provision of Services and as provided in the RentGuruz’s Privacy Statement.
    5. RentGuruz Remediation of Certain Unauthorized Disclosures. In the event that any unauthorized access to or acquisition of Personal Data is caused by RentGuruz’s breach of its security and/or privacy obligations under this Agreement, RentGuruz shall pay the reasonable and documented costs incurred by Subscriber in connection with the following items:
    6. costs of any required forensic investigation to determine the cause of the breach,
      1. providing notification of the security breach to applicable government and relevant industry self- regulatory agencies, to the media (if required by applicable Law) and to individuals whose Personal Data may have been accessed or acquired,
      2. providing credit monitoring service to individuals whose Personal Data may have been accessed or acquired for a period of one year after the date on which such individuals were notified of the unauthorized access or acquisition for such individuals who elected such credit monitoring service, and
      3. operating a call center to respond to questions from individuals whose Personal Data may have been accessed or acquired for a period of one year after the date on which such individuals were notified of the unauthorized access or acquisition. NOTWITHSTANDING THE FOREGOING, OR ANYTHING IN THE AGREEMENT TO THE CONTRARY, RentGuruz SHALL HAVE NO RESPONSIBILITY TO PAY COSTS OF REMEDIATION THAT ARE DUE TO RECKLESS MISCONDUCT, GROSS NEGLIGENCE, WILLFUL MISCONDUCT AND/OR FRAUD BY SUBSCRIBER OR ITS EMPLOYEES, AGENTS ORCONTRACTORS.

  5. Limited Warranties;Disclaimer of Warranties.

    1. Service Limited Warranty; Exclusive Remedy. RentGuruz warrants to Subscriber that the performance and functionality of the Service, in all material respects, meet the specifications set forth in the Documentation. RentGuruz does not warrant that the Service will be error-free. Subscriber’s sole and exclusive remedy for RentGuruz’s breach of this limited warranty shall be that RentGuruz shall use commercially reasonable efforts to modify the Service to meet the performance and functionality specifications, in all material respects, described in the Documentation, and if RentGuruz is unable to restore such performance and functionality, Subscriber shall be entitled to terminate this Agreement and shall be entitled to receive a pro-rata refund of the Subscriber Service Fees paid for under this Agreement for Subscriber’s use of the Service for the terminated portion of the Term. RentGuruz shall have no obligation with respect to warranty claim unless notified of such claim within sixty (60) days of the first instance of any material performance and/or functionality issue. Any notice required to be sent pursuant to this Section 5.1 must be sent to following address:
      RentGuruz LLC
      4 Jamieson Place
      Princeton Junction
      New Jersey 08550 USA
      Phone: +1 416 877 8586
      Email: admin@renguruz.com
    2. Service Level Limited Warranty; Exclusive Remedy. RENTGURUZ warrants to Subscriber that the Service will meet the service level specified in the “Service Level Commitment” listed on Schedule1 attached hereto, which is hereby incorporated by reference. In the event that RentGuruz fails to achieve the applicable service level in any month. Subscriber will be entitled, as Subscriber’s sole and exclusive remedy, to a credit in accordance with the Service Level Commitment. Subscriber agrees that RentGuruz’s system logs and other records shall be used for calculating any service level events.

  6. Terms of Signing pre-authorization form:

    1. By signing a pre-authorization form you, confirm your acceptance of RentGuruz LLC standard Terms & Conditions. Being the authorized cardholder or the Corporation Officer, by signing above, you confirm that you understand and agree to the terms set forth in this agreement, agree to pay above mentioned charges and all future charges in addition to this charge, and specifically authorize to charge your credit card for access to rentguruz portal. You also confirm that once you agree to subscribe, how many times you use, if you use rentguruz is at total discretion of you and other users in your company. Rentguruz will not entertain any refund based on number of attempts were made on the portal. you understand that once you subscribe, weather use or not you will be charged unless cancelled.
    2. You further agree that this charge is non-refundable and confirm that in the event my credit card becomes invalid, you will provide a new valid credit card upon request, to be charged for the payment of any outstanding balances owed.
    3. You furthermore confirm that you have received all services and goods to satisfactory conditions. You also conform that charges made for actual services performed by RentGuruz are non-refundable.
    4. You hereby signing this agreement, waive your right to seek any refund whatsoever in future regarding this charge.

  7. Refund Policy.

    1. At RGZ we strive to create quality software that you enjoy using for your business or professional life. You have a number of choices and we appreciate you giving us your business. Thank You. We have created this policy that details what we will do should we fail to meet your expectations
    2. Trial Period. At Rentguruz we offer 30 days free trial to all our customer. We give you change to understand what you are buying and paying for before you start paying for it. At any time during your free trial period, you wish to discontinue using our service you are dissatisfied, please contact us. We will do our best to address your issue, provide a work around or give a timeline for a solution that will meet your needs. Please remember that once you sign up for the system, we will not entertain any refund request.
    3. Annual Subscriptions. RGZ doesn't force you into an annual subscription as a condition to use our services. We prefer to give you the flexibility to choose. In exchange for you signing up for an annual up-front commitment, we offer you a significant discount over the already-low monthly subscription cost.
    4. One Time Setup Fees & Training Fees: RGZ doesn't provide refund for one-time setup feels &/or training & customization service provided while setting up the system.
    5. Exception to our Refund Policy: Please note that we will not entertain a request for refund (FULL or PRO-RATED) when we have suspended or terminated your access to RGZ Services due to a violation of our General terms of Service.

Refund Policy

RGZ's Customer Satisfaction & Refund Policy

At RGZ we strive to create quality software that you enjoy using for your business or professional life. You have a number of choices and we appreciate you giving us your business. Thank You. We have created this policy that details what we will do should we fail to meet your expectations.

Trial Period: At Rentguruz we offer 30 days free trial to all our customer. We give you change to understand what you are buying and paying for before you start paying for it. At any time during your free trial period, you wish to discontinue using our service you are dissatisfied, please contact us. We will do our best to address your issue, provide a work around or give a timeline for a solution that will meet your needs.

Annual Subscriptions: RGZ doesn't force you into an annual subscription as a condition to use our services. We prefer to give you the flexibility to choose. In exchange for you signing up for an annual up-front commitment, we offer you a significant discount over the already-low monthly subscription cost.

One Time Setup Fees & Training Fees: RGZ doesn't provide refund for one-time setup feels &/or training & customization service provided while setting up the system.

Violation of Our Terms of Use: Please note that we will not entertain a request for refund (FULL or PRO-RATED) when we have suspended or terminated your access to RGZ Services due to a violation of our General terms of Service.

Auto-Renewal: For your convenience, your monthly and yearly subscriptions will auto-renew until you cancel the service. Any cancellation as such will need 30 days’ notice in advance.

For questions, please e-mail admin@rentguruz.com. .

Privacy Policy – Canada/USA

This policy was last updated on 01 May 2019.

Welcome to www.rentguruz.com (RGZ)

RGZ (“we”, “us” or “our”) developed this service to make it easy for you to make use of cloud-based auto rental management software online as well as make payments or receive payments online by credit cards, so you can focus on your own product or service. We understand that privacy is important to both our online visitors and registered users. We respect your privacy and will take reasonable steps to protect your information.

This Privacy Policy will help you understand the following:

  1. What does this Privacy Policy apply to?
  2. Information collection and use
  3. Sharing and disclosure of information
  4. Choice and opt-out
  5. Protection of information
  6. Changes and notifications
  7. Contact us

Please also review, if applicable, your Terms of Service (Link) agreement with RGZ, which shall govern in the event of any inconsistency with this Privacy Policy.

1. What does this Privacy Policy apply to?

This Policy applies to the www.rentguruz.com website, including all subpages and successor pages (collectively referred to as the “Website”), and also applies to all software and services that we offer, including the RGZ Checkout form that may be made available on a third-party website, or other services that we offer through our Website when you register for a RGZ account (collectively referred to as the “Services”).

This Policy does not apply to any website, product or service of any third-party company even if the website links to (or is linked from) our Website. RGZ does not operate or control those websites, products or services. Please always review the privacy practices of a company before deciding whether to provide any information.

By using our Website or Services, you are accepting the practices described in this Policy. If you do not agree with this Policy, delete all cookies from your browser cache after visiting our Website and do not visit or use our Website or Services. Your continued use of our Website or Services signifies your acceptance of this Policy.

2. Information collection and use

Broadly speaking, we collect information in three ways:

  1. when you provide it directly to us,
  2. when we obtain verification information about you or your company through trusted third parties (e.g. banks, credit bureaus), and
  3. passively through technology such as “cookies”. The types of information that we collect, and our use of that information will depend on whether you are a Website Visitor, Test User, Checkout User, or Live User, as described below.
  1. Personal Information
    The term “Personal Information”, as used in this Policy, refers to any information that can be used to identify a specific person, or any anonymous information (e.g., IP Address) that is linked to a specific person. Personal information does not include information that has been aggregated or made anonymous such that it can no longer be reasonably associated with a specific person.
  2. Cookies and Web Server Logs
    Similar to many commercial websites, we utilize “cookies” and other technologies to collect non-personally-identifiable information from our Website and from other websites that use RGZ Checkout. “Cookies” are a feature of web browser software that allows web servers to recognize the computer used to access a website. Cookies store information accessed through your browser to streamline activities on related web sites, and make the online experience easier and more personalized. Information gathered through cookies and web-server log files may include information such as the date and time of visits, the pages viewed, IP addresses, links to/from any page, and time spent at a site. We use cookie data to measure web traffic and usage activity on our Website for purposes of improving and enhancing the functionality of our Website, to look for possible fraudulent activity, and to better understand the sources of traffic and transactions on our website and the websites of merchants that use RGZ Checkout. Cookies also allow our servers to remember your account information for future visits and to provide personalized and streamlined information across related pages on our Website and also across other websites or applications that use RGZ Checkout. Log files are used to monitor, measure, analyze, improve, and troubleshoot our Services. You can choose to disable cookies for our Website but this may limit your ability to use our Website and Services; see below in Section 4 (“Choice and opt-out”).

    In order to understand and improve the effectiveness of our advertising, we may also use web beacons, cookies, and other technology to identify the fact that you have visited our Website or seen one of our advertisements, and we may provide that information to one or more third party advertising networks. The information we provide may include the time and date of your visit to our website, pages viewed, links clicked and other non-personally identifying information. Those advertising networks may recognize the web beacon or cookie associated with your visit to our Website when you visit other websites on which they serve advertising, and they may make decisions about the advertisements you see based on it. We may choose to work with Google AdWords, Doubleclick, AdRoll or other advertising networks. Each of these companies has its own privacy policy, which we encourage you to review. For more information about advertising and tracking online, visit the Network Advertising Initiative (http://www.networkadvertising.org/) This website allows consumers to “opt out” of the behavioral advertising delivered by member companies. Additional information on that program can be found here (http://www.networkadvertising.org/choices/)
  3. Website Visitors
    To simply browse our Website, you are not required to provide any Personal Information. However, we may gather non-personally-identifiable information, as described directly above, just for the purposes of monitoring and improving our Website and Services. We will not share this information with third parties except as a necessary part of providing our Website and Services, nor will we use it to target any advertisements to you.
  4. Checkout Users
    When you use RGZ Checkout on a merchant’s website to store your payment credentials, we will gather and store your payment card information, your email address, your mobile phone number, and billing and shipping address. We will use this information to complete purchases that you choose to make on other websites or applications that also use RGZ Checkout, but only with your permission. We may also share your contact information, but not your card information, with merchants as part of your purchases. We will not share this information with other third parties except as a necessary part of providing our Website and Services. You should carefully review merchants’ privacy policies to better understand how each uses your information.
  5. Test Users
    When you visit RGZ, you have the ability to conduct a limited number of “test” transactions and experience the Services working — without registering for a RGZ account. To monitor these test transactions, we collect your IP address, information about your computer, and other standard web log information. We also collect your Personal Information and any credit card information you provide to conduct the test transactions. We will not use this information to target any advertisements to you. We will share and disclose the Personal Information and credit card information only as described below in Section 3 (“Sharing and disclosure of information”).
  6. Live Users
    To gain full access to our Website and Services, you must register for a RGZ account. When you register for an account, we collect Personal Information when you voluntarily provide it to us, such as the following:
    1. Your name, company name, location, email address, and phone number, and account password, to set up your account
    2. Your business and personal tax, social security, or other government-issued identification or identification numbers, as well as your date of birth, to verify your identity for underwriting purposes
    3. Your bank account information, to settle funds for your transactions
    4. Your IP addresses, devices, and locations used to access RGZ, which will be linked to your account for fraud detection/prevention purposes

    We may retrieve additional Personal Information about you from third parties and other identification/verification services such as credit bureaus. With your consent, we may also collect additional Personal Information in other ways including emails, surveys, and other forms of communication. Once you begin using the Service through your RGZ account, we will keep records of your transactions and collect information of your other activities related to our Services. The foregoing Personal Information will be shared and disclosed as described below in Section 3 (“Sharing and disclosure of information”).
  7. Children’s Online Privacy Protection Act
    Our Website and Services are directed to the general public. We do not knowingly collect information from children under 13 years of age or have any reasonable grounds for believing that children under the age of 13 are accessing our Website or using our Services. If we learn that we have inadvertently collected Personal Information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under age 13, please contact us

3. Sharing and disclosure of information

RGZ does not sell or rent your Personal Information to marketers or third parties.

We may share your Personal Information with trusted third parties who are integral to the operation of our Website and Services, including but not limited to financial institutions, payment processors, verification services and credit bureaus, as well as any third parties that you have directly authorized to receive your Personal Information. We may store your Personal Information in locations outside the direct control of RGZ, for instance, on servers or databases co-located with hosting providers.

If you authorize an application to access your RGZ account using RGZ Connect, you acknowledge that we may share payment transaction data and related information with the third party that provides the authorized application. The use of your information by such third party will be subject to their applicable privacy policy, which you should carefully review.

We may disclose your Personal Information to law enforcement, government officials, or other third parties if:

  1. we are compelled to do so by subpoena, court order or other legal process,
  2. we must do so to comply with laws, statutes, rules or regulations, including credit card rules,
  3. we believe in good faith that the disclosure is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our Terms of Service.

We will only disclose your Personal Information in response to such a request if we believe in good faith that doing so is necessary to comply with applicable law or a legal obligation to which we are bound. If we receive such a request, we will use reasonable efforts to give you prompt notice, so that you may contest it if you choose. We won’t provide you such notice if we determine in good faith that either

  1. we are not permitted to provide it under applicable law, or
  2. that doing so would result in an imminent risk of death, serious physical injury or significant property loss or damage to RGZ or a third party.

In addition, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar events, any information in our possession may be transferred to our successor or assign.

4. Choice and data retention

We are required to collect certain Personal Information to confirm your identity and comply with our obligations. If you elect to not provide Personal Information in optional fields it may limit your ability to use our Services. You can update your account information by signing on to our Website with your RGZ account.

We may occasionally email you with information about offers or new services. You can opt out of these email communications by replying with unsubscribe in the subject line, or via an unsubscribe link included in such communications. However, you will continue to receive certain email communications related to your account including information regarding transactions and your relationship with RGZ.

If you wish to opt out of having cookies set on your browser (as described above in Section 2), the only way to ensure that this happens is to manage the settings on your web browser to delete all cookies and disallow further acceptance of cookies. For more information, refer to your browser’s technical information. You may also consider visiting aboutcookies.org, which provides helpful information about cookies. Note that disabling cookies on your browser prevents RGZ from tracking your activities in relation to our Website and Services. However, it may also disable many of the features available through our Websites and Services. We therefore recommend that you leave cookies enabled.

RGZ has a variety of obligations to retain the data that you provide us, both to ensure that transactions can be appropriately processed, settled, refunded or charged-back, to identify fraud, and also to comply with laws applicable to us and to our banking providers and credit card processors. Accordingly, even if you close your RGZ account we will retain certain information as necessary to meet our obligations.

5. Protection of information

Although no data transmission can be guaranteed to be 100% secure, we take reasonable steps to protect all Personal Information. RGZ maintains strict administrative, technical, and physical procedures to protect information stored in our servers, which are located in the United States. Access to information is limited (through user/password credentials and software systems) to those employees who require it to perform their job functions. We use industry-standard Secure Socket Layer (SSL) encryption technology to safeguard the account registration process and sign-up information. Other security safeguards include but are not limited to data encryption, firewalls, and physical access controls to building and files.

6. Changes and notifications

We reserve the right, in our sole and absolute discretion, to make changes to this Policy from time to time. Please review this Policy periodically to check for updates. If any changes are material and/or retroactive, we may provide additional notice and/or an opportunity to “opt-in,” as appropriate under the circumstances.

RGZ will provide you with disclosures and alerts regarding this Policy by posting them on our Website, by emailing the email address listed in your RGZ account, and/or by mailing to the physical address listed in your RGZ Account. You agree that electronic disclosures and notices have the same meaning and effect as if we had provided you with a paper copy. Such disclosures and notices in relation to this Policy shall be considered to be received by you within 24 hours of the time it is posted to our Website or emailed to you (unless we receive notice that the email was not delivered).

7. Contact us

If you have any questions or suggestions about this Privacy Policy or any of our privacy-related practices, please write to us on following address.

Privacy Policy Matters
RentGuruz LLC
4 Jamieson Place
Princeton Junction
New Jersey 08550 USA
Phone: +1 416 877 8586
Email: admin@renguruz.com

Complaint Procedure

If you believe that content on any of the RGZ services has violated your copyright or other intellectual property right, please write to our Designated Agent providing the following information:

  • an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property right alleged to be infringed;
  • a description of the copyrighted work or other intellectual property that you claim to have been infringed;
  • identification of the material that you claim to be infringing including information regarding its location that would enable it to be located and if possible, the URL of such infringing material;
  • information that would enable us to contact you, such as your address, telephone number, and email address (if available);
  • a statement by you to the effect that you believe in good faith that the use of the infringing material in the manner complained of is not authorized by the copyright or intellectual property owner, its agent, or the law;
  • a statement by you, under penalty of perjury, that the above information contained in your communication is accurate and that you are authorized to act on behalf of the owner of copyright or other intellectual property right.

Your notice with the above information to be effective should be sent to our Designated Agent for notice of claims of infringement of copyright and intellectual property rights at the following address

Designated Agent (IPR complaints)
RentGuruz LLC
4 Jamieson Place
Princeton Junction
New Jersey 08550 USA
Phone: +1 416 877 8586
Email: admin@renguruz.com

Please take note that if you knowingly misrepresent that any material or activity is infringing, you may be subject to liability under Section 512(f) of the Copyright Act.

Counter-notice Procedure

If you are a subscriber and you feel that material posted by you on any of the RGZ services has been wrongly removed, please write to our Designated Agent providing the following information:

  • your physical or electronic signature;
  • identification of material posted by you that has been removed, or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
  • a statement by you, under penalty of perjury that you believe in good faith that the material was removed or disabled as a result of mistake or wrong identification of the material to be removed or disabled;
  • your name, address, email and telephone number, and a statement to the effect that you consent to the jurisdiction of Federal District Court, within the jurisdiction of which your address is located, or if your address is outside the United States, the Federal District Court, having jurisdiction over the place of business of the service provider RGZ Corporation and that you will accept service of process from the person who provided notification of infringement or his agent.

Your counter-notice with the above information to be effective should be sent to our Designated Agent for notice of claims of infringement of copyright and intellectual property rights at the following address

Designated Agent (IPR complaints)
RentGuruz LLC
4 Jamieson Place
Princeton Junction
New Jersey 08550 USA
Phone: +1 416 877 8586
Email: admin@renguruz.com

Please take note that if you knowingly misrepresent that material was removed or activity was disabled as a result of mistake or wrong identification, you may be subject to liability under Section 512(f) of the Copyright Acts. Also, kindly note that we have a policy of terminating the accounts of subscribers who repeatedly infringe copyright or other third-party rights.

Anti Spam Policy

This policy is applicable to all RGZ Services that may be used for transmitting bulk emails or commercial emails (“Covered Services”).

You agree to RGZ Anti-Spam Policy as a precondition to use of Covered Services. Covered Services may be used only for sending mails or messages to persons from whom you have an express permission to send mails or messages on the subject of such mail or message, such as permission-based email marketing. We are very serious about our Anti-Spam Policy. If we discover that you are sending emails or messages to people without their permission, we reserve the right to terminate your user account.

By “permission” we mean express and provable permission granted to you. A permission to send commercial emails may be through:

  • Submission of email address as part of downloading anything from your website or ordering a product or service from you.
  • Subscription to an email newsletter by filling a form on your website.
  • Someone has provided you with the email address as part of participation in any contest, event or survey conducted by you and you have informed him/her that you would be sending them marketing emails.
  • Any instance where a person completing a form has checked an opt-in checkbox indicating their willingness to be contacted by you through email, provided the checkbox is unchecked by default and you have informed such person that the nature of the emails will be commercial.
  • Any business card given by a person who has expressed his/her willingness to receive emails of a commercial nature. Willingness to receive emails of a commercial nature will be presumed where the business card was dropped in your booth at a tradeshow.
The rule of thumb is “Do not use Covered Services to send mails or messages to email addresses to which you do not have express permission to send emails on the subject of the email.” We insist on 100% compliance with the above rule.

When we say 100%, we do not include those instances where the recipient of an email has marked it as Spam although you have an express provable permission to send emails to that email address. It should be borne in mind that a permission once granted is deemed to have been revoked if the recipient of a mail has opted out of receiving emails from you.

In particular, you shall strictly comply with the following rules, which clarify the Rule of Thumb mentioned above:

  • You should have explicit permission to contact the recipient on the subject of your email. You shall maintain sufficient proof of the fact that you have received permission from all recipients of emails sent by you through Covered Services.
  • You shall not import or send emails to email addresses that you have bought, loaned, rented or in any way acquired from a third party, irrespective of any claim about quality or permission, while using Covered Services. You shall also refrain from importing into your Covered Services account or sending mails to email addresses you have collected from other websites.
  • You shall ensure that the routing and header information including your emails “From” and “To,” the originating domain name and email address are true and accurate.
  • You shall not use subject lines that mislead the recipient about the contents or subject matter of the message.
  • You shall provide a one-click unsubscribe option in all emails and refrain from sending emails to persons who have opted out or un-subscribed from your mailing list. The request to opt-out from the mailing list should be honored within 10 days from the date of request.
  • You shall include your valid physical postal address in all emails sent through Covered Services.
  • You shall include a conspicuous notice in all marketing emails that the message is an advertisement or solicitation and that the recipient can opt out of receiving more commercial emails from you.
We may, at any time, require you to prove that you have express permission to send emails to email addresses you have imported to your Covered Services irrespective of whether you have sent marketing emails to such email addresses.

Your use of Covered Services signifies your unconditional acceptance of this Anti-Spam Policy.

If you have any questions about our Anti-Spam Policy, or if you want to report spamming activity by one of our customers, please contact our abuse department at:

Postal Address
RentGuruz
4 Jamieson Place
Princeton Junction
New Jersey 08550 USA
Phone: +1 416 877 8586
Email: admin@renguruz.com
01 May 2019